Terms & Conditions

Terms & Conditions

Terms and conditions of use.

    The following terms and conditions are valid with any and all references pertaining to Retail Supplies Ireland and  its websites, service offers, orders and agreements.

    By ordering you accept all responsibilities regarding shipment and legality of your order. If you have any doubts; consult your lawyer. Do not order any products that are illegal in your country. Do not email us with legal questions. We make no claim on the legal status of any product. Please check legal rights and import provisions of your country before you place your order. We do not assume any liability for goods confiscated or damaged by customs.


    All risk during transport is that of the purchaser. Any damages incurred during transit are the responsibility of the haulage provider and any claims for lost or damaged goods must be made to them and are dealt, with according to their terms and conditions. At the request of the customers, we can provide transport insurance at their own expense.

    Customers must examine the delivered items for damage immediately. Complaints about damaged items and all other complaints are only valid when they reach us in writing within 48 hours of the order being received.

    All delivery times given are based on the assumption that there are no obstacles preventing a timely delivery of an order. Retail Supplies Ireland cannot be held responsible for such delays.

    Do not abuse our products in any way. Do not order if you are less than 18 years of age. In no event will Retail Supplies Ireland or its subsidiaries be held liable for any damages or injuries caused by ingestion of, use or misuse of any of the products found herein.

    Retail Supplies Ireland cannot be held responsible for the actions of its customers. By purchasing these products you are agreeing to everything stated in this disclaimer. Retail Supplies Ireland does not advocate breaking any laws.

    Retail Supplies Ireland reserves the right, in its sole discretion, to terminate your access to all or any part of the services at any time for any reason whatsoever found to be valid. Such actions will be taken without prior notice or any liability.

    Any offers made by Retail Supplies Ireland are only valid when they have been acknowledged and accepted by Retail Supplies Ireland. Retail Supplies Ireland is not obligated to supply information to you prior to the conclusion of the agreement. Prices are subject to change without notice. Misprints permitted.  


    Our warranty covers justifiable damage. In warranty cases we will either repair or replace the item in question. If Retail Supplies Ireland is of the opinion that a return due to damage is justified, it is obliged only to deliver replacement products as soon as possible without the purchaser being entitled to compensation for any damages. The warranty referred to in this article will not be applicable in the event that the defect has been fully or partially caused by any incorrect, improper, careless or incompetent use and/or if you have made any modifications to the products.

Retail Supplies Ireland liability is limited to the warranty it provides for certain goods and products. Liability for indirect damages will not be recognized. Please note that we are unable to exchange or credit note items that have been used.

Retail Supplies Ireland cannot guarantee that customs will not confiscate the products ordered by you. If such is the case Retail Supplies Ireland will not refund any payments to you.


    You are entitled to terminate the agreement made with Retail Supplies Ireland within seven days of delivery of goods, provided that the products are still factory sealed. You are responsible to inform Retail Supplies Ireland via e-mail and must return the products immediately, at your cost.

    Retail Supplies Ireland shall, after receiving and verifying the products concerned, issue a credit note. The shipping costs for returning the goods will not be credited.

    Returns of factory sealed products will be subject to a 20% restocking fee. Retail Supplies Ireland must be informed prior to sending back the products. The buyer is responsible for shipping and any damage incurred during transit. After receiving and verifying the products concerned, My Best Supplier shall issue a credit note for future purchases.


    In the event of non-payment, you will automatically be in default and will owe the legal interest on the total amount invoiced from the date due and all expenses of the collection of payments incurred by Retail Supplies Ireland. We also reserve the right to void all discounts immediately and add them to the invoice along with the bank interest.


    The above terms comprise the entire agreement of the parties involved and replace any previous agreements made with regards to the subject. If any part of the above terms and conditions is found to be invalid, this invalidity shall not have any effect on the rest of the terms and conditions and therefore remain intact as they are.

 Retail Supplies Ireland reserves the right to modify the above terms and conditions at any given time. These modifications shall be effective immediately upon posting.